1.

The European Union provides an independent and user-friendly Internet platform (so-called ODR platform) for the out-of-court online settlement of disputes between consumers and entrepreneurs that may arise from the online provision of services, among other things. The ODR platform can be accessed at the following link: https://ec.europa.eu/consumers/odr/

2.

We are not obligated to participate in a dispute resolution procedure before a consumer arbitration board and are generally not prepared to do so.

In the event of legal uncertainties, the German version applies.